VOICE
customer's voice
Customer survey
- All
- Rental
- Buying and Selling
E.T.
Age 70 or older
1.How did you find out about our company?
Referral from a friend
2. Please tell us the medium through which you found out about the property.
others
3.What was the atmosphere inside the store like?
good
4. How was the staff's response?
very good
5. Was the explanation of the contract contents, property, etc. easy to understand?
good
6.If you have any other comments or messages for our company, please let us know.
Thank you for all your help. I look forward to working with you in the future.
Mr. Y
Ages 10 to 20
1.How did you find out about our company?
Referral from a friend
2. Please tell us the medium through which you found out about the property.
SUUMO
3.What was the atmosphere inside the store like?
very good
4. How was the staff's response?
very good
5. Was the explanation of the contract contents, property, etc. easy to understand?
very good
6.If you have any other comments or messages for our company, please let us know.
When I was not sure if I would be moving, I was given a tour of the property, and they were very kind. I would like the same person to show me around when I move.
Mr. K
30s to 40s
1.How did you find out about our company?
Referral from a friend
2. Please tell us the medium through which you found out about the property.
others
3.What was the atmosphere inside the store like?
good
4. How was the staff's response?
very good
5. Was the explanation of the contract contents, property, etc. easy to understand?
very good
6.If you have any other comments or messages for our company, please let us know.
The person in charge was very kind and polite until the very end, which made me feel at ease. Thank you very much.
Mr. T
30s to 40s
1.How did you find out about our company?
Referral from another company
2. Please tell us the medium through which you found out about the property.
others
3.What was the atmosphere inside the store like?
very good
4. How was the staff's response?
very good
5. Was the explanation of the contract contents, property, etc. easy to understand?
very good
6.If you have any other comments or messages for our company, please let us know.
I felt at ease because the explanation was given in detail.
Mr. K
30s to 40s
1.How did you find out about our company?
Referral from a friend
2. Please tell us the medium through which you found out about the property.
HOME'S
3.What was the atmosphere inside the store like?
good
4. How was the staff's response?
very good
5. Was the explanation of the contract contents, property, etc. easy to understand?
very good
6.If you have any other comments or messages for our company, please let us know.
We used this service to purchase our home. The person in charge said to us, "This is a big purchase and event in your life, so please feel free to ask us about anything, no matter how trivial!" and was very accommodating in helping us with loans, procedures, and things that we had looked into ourselves but were unclear about. The staff at the store were all very friendly and had a homely atmosphere, so we were able to use the service with peace of mind. We're glad we were able to purchase our home here. Thank you.
Mr. T
Age 70 or older
1.How did you find out about our company?
others
2. Please tell us the medium through which you found out about the property.
others
3.What was the atmosphere inside the store like?
good
4. How was the staff's response?
good
5. Was the explanation of the contract contents, property, etc. easy to understand?
good
6.If you have any other comments or messages for our company, please let us know.
Thank you for participating in the survey!
Mr. H
Ages 10 to 20
1.How did you find out about our company?
Referral from another company
2. Please tell us the medium through which you found out about the property.
others
3.What was the atmosphere inside the store like?
very good
4. How was the staff's response?
very good
5. Was the explanation of the contract contents, property, etc. easy to understand?
very good
6.If you have any other comments or messages for our company, please let us know.
Thank you for participating in the survey!
Mr. O
30s to 40s
1.How did you find out about our company?
Referral from another company
2. Please tell us the medium through which you found out about the property.
others
3.What was the atmosphere inside the store like?
good
4. How was the staff's response?
good
5. Was the explanation of the contract contents, property, etc. easy to understand?
good
6.If you have any other comments or messages for our company, please let us know.
Thank you for participating in the survey!
Mr. H
Ages 10 to 20
1.How did you find out about our company?
Referral from another company
2. Please tell us the medium through which you found out about the property.
SUUMO
3.What was the atmosphere inside the store like?
good
4. How was the staff's response?
very good
5. Was the explanation of the contract contents, property, etc. easy to understand?
very good
6.If you have any other comments or messages for our company, please let us know.
They were very kind to me.
Results of the customer survey
1) What was the atmosphere of the store? What was your impression of the staff?
We also received comments like this!
・I felt at ease knowing that the staff was female!
2) What made you decide on your room?
It was renovated and beautiful
The rent was cheap and the room was nice.
Because the person in charge recommended it highly.
The person in charge highly recommended it
The rent and layout were good (separate bathroom and toilet)
3) How did the staff respond when you signed the contract?
4) Did you fully understand the terms of the contract?
Do you have any questions?
5) What made you visit our store?
6) If you have any other comments, please let us know.
The service was very good.
The response from the staff was very good
I received polite service.
I was able to get detailed answers to my questions and it was very easy to understand.
We received valuable feedback and opinions from customers who have made contracts with Tomihisa Housing!
Thank you for participating in our survey!
If you are looking for a rental property in Arakawa Ward, such as a townhouse rental, Nishi-Nippori rental, or Nippori rental, please leave it to Tomihisa Housing.
address:
Tokyo Arakawa-ku Arakawa 5-4-2
Ravient Machiya 1F
business hours:
10:00-18:00 (Wednesday 11:30-18:00)
Closed on Sundays and public holidays
telephone number:
03-3805-2522
Property information
Service contents
English 
Japanese